SHIPPING & RETURNS
Shipping Timelines
Orders usually ship within 5-7 business days. Please note that these are estimates and may not be guaranteed.
Shipping Holidays
Shipments are not picked up or delivered on certain holidays, which may delay your order.
The 2026 observed holidays for Ancient African Secrets include:
- New Year’s Day – January 1
- Martin Luther King Jr. Day – January 19
- Presidents Day – February 16
- Memorial Day – May 25
- Independence Day – July 4
- Labor Day – September 7
- Thanksgiving Day – November 26
- Day After Thanksgiving Day – November 27
- Christmas Day – December 25
Free Shipping on Retail Orders over $49+
Retail (direct to consumer) orders of $49 or more at Ancient African Secrets qualify for free ground shipping within the contiguous US. Retail orders shipped to Alaska, Hawaii, Puerto Rico, or Canada must be at least $150 to qualify for free shipping.
Here are the terms and restrictions associated with our offer:
- The $49 qualification is based on your merchandise subtotal, after discounts and before tax is added.
- International shipping is NOT included in this offer, except as noted for orders going to specified countries that reach a higher minimum order total. You will still be responsible for any additional charges, such as customs brokerage fees and all import duties or taxes.
- Free shipping only includes shipments made to addresses within the continental United States, except as otherwise noted for orders that reach a higher minimum order total.
- Ancient African Secrets reserves the right to select the carrier when paying the freight.
- Ancient African Secrets reserves the right to end or change this free shipping offer at any time.
Hassle-Free Returns
We stand behind the quality of our products, and your satisfaction is important to us. If you're not completely happy with your purchase, we’re here to make it right.
Return Window
You have 30 days from the date you receive your order to request a return for any reason.
Return Requirements
- Products must be unused and in original condition.
- Customers are responsible for return shipping unless the return is due to an Ancient African Secrets error (mispack, damage, or other issues within our control).
How to Request a Return
Contact our Customer Service team at support@ancientafricansecrets.com.
Important Notes
- Returns sent without a valid Ancient African Secrets issued RMA (Return Material Authorization) number will not be accepted or credited.
- Shipping charges are non-refundable unless the return is due to an error on our part.
- Special order items are non-returnable.
Once your return is received and processed, we’ll issue a refund, credit, or replacement promptly.
Damaged Packages
We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Despite our best efforts, damage sometimes occurs during transit. If any of your items are damaged, please contact us immediately so that we can assist you.